Delivery

Items in stock are dispatched immediately your transaction is credited to our account. Any products that are out of stock will be ordered immediately from the supplier and delivery is normally expected within 7-10 working days. In this event we will email you with the expected delivery time and no charge will be made until firm delivery can be promised. We can also advise you on alternative products which may result in a quicker delivery. All orders shipped within the UK incur no additional delivery charges. Orders for shipment to non-mainland addresses may incur delivery charges which will be advised prior to any charges being made to your account.

International customers' shipping rates will be calculated on order placement and advised as soon as possible. No charges will be made for any orders placed until delivery and availability of goods are confirmed.

The charge indicated below is for illustration only.

Country   Price (£)
UK <10Kg
£27.50
UK <2Kg
£17.50
UK small order (<£100)
£7.50
UK >10 Kg (example)
£50.00
UK large items (example)
£150.00
International (example)
£55.00



We will make every effort to minimise shipping charges where possible , however carriage charges will allways include replacement insurance. Please email us if you have any specific requirements or queries.

VAT is deducted for orders shipped outside the EEC. Please note that on all international orders sole responsibility for the settlement of all duties, taxation and other import levies.


Payments

All prices are expressed in Pounds Sterling. Through our secure online ordering system we accept Visa, Mastercard, Switch, JCB, Maestro, Solo, American Express & Electron.

If you prefer you can pay by bank credit to our account, details of which we will be pleased to advise on request, or by cheque by simply printing out the order information page and enclosing the completed form with a cheque made payable to Audio Atmosphere sent to the following address:

Audio Atmosphere
29 Drake Avenue
Penkridge
Stafford

ST19 5UA

+44 (0)
1785 711262


Once credit cards and cheques have been cleared orders will be dispatched immediately. All International orders must be made by credit card. Your credit card company will work out the relevant exchange rate and your monthly statement will show the actual amount charged in your currency.


Privacy

The Audio Atmosphere SafeShop is protected by industry standard SSL technology, therefore any information you give us can only be accessed by us, via secure servers.

We only collect information from customers in order to fulfill orders, we may from time to time contact you by email to inform you of special offers/promotions we are running.

We never pass on information about our customers to any third party without your consent.

Returns

We comply with all manufacturers' warranties. If for any reason you have a problem or have received faulty or incorrectly dispatched goods, please contact us directly for instructions.

Audio Atmosphere
29 Drake Avenue
Penkridge
Stafford

ST19 5UA

+44 (0)
1785711262


We regret we cannot cover the cost of returning the delivery unless the items received were incorrectly dispatched. If you have any queries relating to this matter please e-mail stuart@audioatmosphere.co.uk for a prompt response.